Kate Middleton and Prince William have established a strict set of rules for raising their children, guided by the expertise of a Norland nanny, Maria Borrallo, who has been with the family since 2014. A key principle they follow is the complete ban on shouting, ensuring a calm environment where children feel supported and empowered. Instead of using a “naughty step,” the family uses a “chat sofa” to discuss emotions and resolve conflicts, fostering open communication and emotional intelligence in their children.
The Norland nannies, renowned for their rigorous training, advocate for no shouting as it undermines children’s sense of empowerment. Sarah Carpenter, a Norland graduate, emphasizes that raised voices are entirely prohibited, and communication is paused when tempers flare. This method, which the Wales family reportedly practices, promotes a harmonious atmosphere where children learn to express themselves calmly and constructively.

This approach extends beyond the children to include interactions between William and Kate themselves, as well as among the children. By modeling respectful communication, the royal couple aims to instill the same values in their offspring. The “chat sofa” serves as a designated space for discussing feelings and resolving issues without hostility, replacing the conventional punitive measures like the “naughty step” or “time out.”
The couple’s parenting style reflects a blend of tradition and modernity, combining the structured, disciplined environment recommended by Norland College with a progressive, empathetic approach to child-rearing. This method not only helps in managing the children’s behavior but also empowers them to articulate their emotions and resolve conflicts amicably. The emphasis on no shouting and the use of a “chat sofa” are central to creating an emotionally supportive environment.